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If someone is banned for a family-unfriendly nickname, then the moderator team has to permanent ban him, so he approaches the team for a rename. Otherwise, the offender would simply ignore the request for a nick change.
This creates an additional workload for the team.
Solution 1:
Allow the banned user to login into the website only be able to rename himself.
Bonus Solution 2:
A pre-check for nicknames when registering/changing, so the most common violating names are filtered. If someone is dodging that, then further actions can be taken regarding his intended malicious behavior from the moderator team.
The text was updated successfully, but these errors were encountered:
to reduce the workload (and possibly the implementation complexity), i would propose to make it possible to automatically change the username in the moderator-app. we could use something like https://wordcounter.net/random-word-generator to generate the new username and send a mail to the user.
Bonus: he also will be blocked for x days to not change it as a small punishment.
btw. is a banned name still visible in the "name-history"?
yeah, moving this issue to the user-service would be nice.
Force-Renaming is already possible in the Moderator Client aka Mordor. The name-history is still there and can be searched, which is a nice QOL.
However, if a Moderator force-changes a nick, the offender cannot login anymore with his old nick (only email) and he gets confused why it does not work. That is unfortunately not a helpful approach, because they will still ask the Moderator Team why they cannot login suddenly.
Automating sending an email after force-changing their nick would be nice, but I assume this will take too much developer time and needs backend changes to make that happen.
Manually sending an email about the offender's new nick from a Moderator Member is not viable either, because this is just asking for troubles about data protection.
Issue:
If someone is banned for a family-unfriendly nickname, then the moderator team has to permanent ban him, so he approaches the team for a rename. Otherwise, the offender would simply ignore the request for a nick change.
This creates an additional workload for the team.
Solution 1:
Allow the banned user to login into the website only be able to rename himself.
Bonus Solution 2:
A pre-check for nicknames when registering/changing, so the most common violating names are filtered. If someone is dodging that, then further actions can be taken regarding his intended malicious behavior from the moderator team.
The text was updated successfully, but these errors were encountered: