D455 Cmera throw in the trash now? 2 of them brand new

[p3j6v9]

Why is this happening?

librealsense	2.55.1 RELEASE
OS	Windows

Intel RealSense Viewer / Depth Quality Tool has crashed with the following error message:

RealSense error calling rs2_create_context_ex(api_version:25501, json_settings:{):
    failed to load configuration file (C:\Users\J.Ra\AppData\Roaming\realsense-config.json): [json.exception.parse_error.101] parse error at line 1, column 1: attempting to parse an empty input; check that your input string or stream contains the expected JSON

[MartyG-RealSense]

Hi @p3j6v9 I believe that this is a software problem rather than a problem with the cameras.

Please try deleting the file realsense-config.json on your Windows computer using instructions at #13457 (comment)