diff --git a/_pages/en_US/troubleshooting.txt b/_pages/en_US/troubleshooting.txt
index 3b31f652ea743..85a7a21dff5ea 100644
--- a/_pages/en_US/troubleshooting.txt
+++ b/_pages/en_US/troubleshooting.txt
@@ -478,6 +478,7 @@ If this is unsuccessful, try using another SD card.
 
 The steps below can be attempted in any order, but are listed from easiest to hardest to perform.
 
+1. If you are using Pretendo, switch back to Nintendo with Nimbus and try again
 1. Set your DNS settings to "Auto"
 1. Move closer to your WiFi router
 1. Update from Safe Mode by turning off the console, holding (Left Shoulder) + (Right Shoulder) + (D-Pad Up) + (A) on boot, and following the on-screen prompts