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Suggested actions does not work in MS Teams. #1465

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ms-86 opened this issue Nov 26, 2024 · 2 comments
Open

Suggested actions does not work in MS Teams. #1465

ms-86 opened this issue Nov 26, 2024 · 2 comments
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@ms-86
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ms-86 commented Nov 26, 2024

I have checked NodeJS suggested actions example using Teams Toolkit extension after cloning samples repo on my laptop. Bot sends a welcome message and asks for a favorite color but suggested actions are not displayed as shown on a gif https://github.com/OfficeDev/Microsoft-Teams-Samples/blob/main/samples/bot-suggested-actions/nodejs/Images/BotSuggestedActionsGif.gif

Then I've download Teams App manifest https://github.com/OfficeDev/Microsoft-Teams-Samples/blob/main/samples/bot-suggested-actions/csharp/demo-manifest/bot-suggested-actions.zip and uploaded to my M365 developer tenant - behavior is exactly the same, suggested actions are not displayed. MS Docs is now inconsistent when it comes to this particular feature.
MS Teams Developer documentation suggests this feature is supported (here and here) but when you check Azure Bot Service docs you will see a None in a Suggested actions column for Microsoft Teams channel.

I have made a Python app as well which I run and test locally with Bot Framework Emulator, and what's interesting those suggested actions are displayed correctly there. After uploading the same app into Azure App Service with accompanying Bot Service and then verifying this in Bot Service Web chat those suggested actions are also displayed - the only issue is with Microsoft Teams.

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@Prasad-MSFT
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Thanks for raising this issue. We already have an ICM raised for this, and engineering team is looking into it.
We will inform you once we get any further update from engineering team. Thanks!

@Prasad-MSFT Prasad-MSFT self-assigned this Nov 26, 2024
@Prasad-MSFT Prasad-MSFT added bug Something isn't working and removed needs-triage 🔍 labels Nov 26, 2024
@Prasad-MSFT
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@ms-86, according to latest update from engineering team, the fix has been merged. So please do verify at your end and let us know if you still encounter the issue.

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