How to receive callback when user reacts with emoji on a message

[dineshpanda]

It seems we only receive "reaction added/removed" activity when a user interacts with a message sent by the bot. Is there a way to capture this activity for messages sent by users (not the bot)?

https://learn.microsoft.com/en-us/microsoftteams/platform/bots/how-to/conversations/conversation-messages?tabs=typescript1%2Capp-manifest-v112-or-later%2Cdotnet2%2Cdotnet3%2Cdotnet4%2Cdotnet5%2Cdesktop%2Cdotnet#receive-a-message-activity

[sayali-MSFT]

Thank you for your inquiry about your Teams app development issue! To assist you better, could you please provide the following details?

1. Reproduction Steps: Please share the steps you took to encounter the issue.
2. Teams Client Version: What version of the Teams client are you using?
3. Code Snippets: Relevant code snippets that illustrate the issue.

This information will help us better understand the situation and provide a more accurate response.

[dineshpanda]

1. Reproduction Steps:
   i. Post a message in MS Teams from App/Bot
   ii. Post a message written by a Teams user
   iii. Use pushpin emoji on the message sent by Bot, you will receive a callback at the registered endpoint
   iv. Use pushpin emoji on the message sent by a user, you will not receive a callback at the registered endpoint

2. Teams client version: Version 24335.204.3298.2649 (24335.204.3298.2649)

3. This behaviour is documented:
   https://learn.microsoft.com/en-us/microsoftteams/platform/bots/how-to/conversations/subscribe-to-conversation-events?source=recommendations&tabs=dotnet#message-reaction-events

I wanted to know if there is any way to receive a callback when a user reacts to a message posted by a Teams user instead of a message sent by the Bot.

[sayali-MSFT]

Hello @dineshpanda ,
Currently, the Microsoft Teams platform only supports receiving message reaction events for messages sent by the bot itself.
While there is no direct way to receive callbacks for reactions to messages sent by users.
This limitation is documented in the official Microsoft Teams documentation, as you have noted.

We appreciate your input. To ensure your idea is considered for future updates, we recommend submitting it through the Teams Feedback Portal.