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OneNote Web Clipper login issues #533

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jesusruiz opened this issue Aug 3, 2023 · 0 comments
Open

OneNote Web Clipper login issues #533

jesusruiz opened this issue Aug 3, 2023 · 0 comments

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@jesusruiz
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jesusruiz commented Aug 3, 2023

I'm posting this possible issue, reported by users on Microsoft Communities and Reddit among others, to see if you can offer any information or investigate what might be causing this situation.

The information provided by users is indicated in the following discussion threads:

https://answers.microsoft.com/en-us/msoffice/forum/all/onenote-web-clipper-will-not-sign-in/ac6e4bb7-4eb2-46c0-8e09-1695c82029b3?rtAction=1690388761876&page=1

https://www.reddit.com/r/OneNote/comments/15c2yrd/anyone_else_having_onenote_web_clipper_login/

https://answers.microsoft.com/es-es/windows/forum/windows_11-wintop_apps-win_subtopwinapps/problemas-con-one-note-web-clipper/573b861c-2f6f-4958-8dfa-22698acddaa9?messageId=c784e9dd-d5cc-4b14-b544-eb941ef32915


OneNote Clipper 1
OneNote Clipper 2

According to users, when they want to save a page, click on the One Note web clipper extension icon, two links open to identify the account, a screen appears to get the One Note web clipper extension. This causes them to be unable to log or use the extension.

The issues appear to be reported in all browsers except Chrome.

With the APP, users aren't having any problems.

I don't know if, I have to report this issue in the browser extension stores, but in case you have communication with those directly responsible, or also offer support for this extension, I have started the reporting procedure via Github.

Thanks ;)

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