diff --git a/presentations/coaching/index.html b/presentations/coaching/index.html
index 27667e3..70dda75 100644
--- a/presentations/coaching/index.html
+++ b/presentations/coaching/index.html
@@ -201,6 +201,23 @@ <h2>Pacing</h2>
       </section>
     </div></div>
 
+
+    <div class="slide" id="encouraging"><div>
+      <section>
+        <header>
+          <h2>Be encouraging</h2>
+        </header>
+        <p>
+          <ul>
+            <li>Don't accept any learner saying they are too <em>whatever</em> to do it, answer that they can do it.</li>
+            <li>Congratulate people on their achievements, take some time to let them show them to you.</li>
+            <li>If people get off the path but have fun, encourage them to go on.</li>
+            <li>Encourage learner to show their work to others: invite them for for demos at the end or to the next <a href="http://www.opentechschool.org/handbooks/learners_meetup.html" target="_blank">Learners Meetup</a> to show their stuff. Tell them twice. Or three times. Whatever it takes.</li>
+          </ul>
+        </p>
+      </section>
+    </div></div>
+
     <div class="slide cover shout-louder" id="donts"><div>
       <section>
         <header>