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Compatibility with Steam Version of MTG Arena #423

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SebaFR7474 opened this issue Oct 15, 2024 · 7 comments
Open

Compatibility with Steam Version of MTG Arena #423

SebaFR7474 opened this issue Oct 15, 2024 · 7 comments
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@SebaFR7474
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Hi, i justi nstalled mtg arena pro, and used my old account, with a steam version, but i found the player.log but, he read 0 info on the log, he can't find my id and other info.

Do we need to do something, so can can work with steam version?

Thanks

@SebaFR7474 SebaFR7474 added the bug Something isn't working label Oct 15, 2024
@Arkewas
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Arkewas commented Oct 15, 2024

Hello,
according to the developer the latest MTG Arena Pro tracker version 2.2.34 should be compatible with Steam version too but if not you have to manually locate the correct folder for MTGA_Data path in tracker's "Settings" tab (lower right) . If you installed Steam client in default directory the correct MTGA_Data path should be C:\Program Files (x86)\Steam\steamapps\common\MTGA\MTGA_Data
Also be sure that your antivirus didn't block or quarantine the file SharpMonoInjector.dll which is located in folder C:\Users(your Windows username)\AppData\Local\mtgaprotracker\app-2.2.34\resources\app.webpack\main\native_modules
Lastly please check that you have enabled Detailed Logs in MTG Arena client https://www.supportyourtech.com/games/how-to-enable-detailed-logs-in-mtg-arena/

Always be sure to start MTG Arena Pro tracker first and after you have done it you should start MTG Arena client. When MTG Arena is opened you can check the tracker's status by switching to its window with alt+tab. If the tracker is working fine you should see a green message that the log is parsed to the current time. If the tracker isn't working you should see a red message instead.

@SebaFR7474
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Hello, according to the developer the latest MTG Arena Pro tracker version 2.2.34 should be compatible with Steam version too but if not you have to manually locate the correct folder for MTGA_Data path in tracker's "Settings" tab (lower right) . If you installed Steam client in default directory the correct MTGA_Data path should be C:\Program Files (x86)\Steam\steamapps\common\MTGA\MTGA_Data Also be sure that your antivirus didn't block or quarantine the file SharpMonoInjector.dll which is located in folder C:\Users(your Windows username)\AppData\Local\mtgaprotracker\app-2.2.34\resources\app.webpack\main\native_modules Lastly please check that you have enabled Detailed Logs in MTG Arena client https://www.supportyourtech.com/games/how-to-enable-detailed-logs-in-mtg-arena/

Always be sure to start MTG Arena Pro tracker first and after you have done it you should start MTG Arena client. When MTG Arena is opened you can check the tracker's status by switching to its window with alt+tab. If the tracker is working fine you should see a green message that the log is parsed to the current time. If the tracker isn't working you should see a red message instead.

Thanks all ! i didn't have message from defender, but i have added the folder, and now he saw my id !! thx

@Arkewas
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Arkewas commented Oct 17, 2024

You're welcome.

@SebaFR7474
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But so srtange, did the same thing on an other computer but win10, and he can't find info in the player.log not even the id user :(

@Arkewas
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Arkewas commented Oct 17, 2024

Some users in MTG Arena Pro tracker Discord server reported that for them MTG Arena Pro tracker only worked if it was running as Admin, maybe MTG Arena client too. I don't run MTG Arena Pro tracker as Admin, neither MTG Arena client but if you wish you can try this solution for your other PC. Anyway before trying this solution do you have installed latest MTG Arena Pro version 2.2.34 on your other PC? I'm asking because versions prior to 2.2.34 don't automatically detect MTG Arena Steam version.

@SebaFR7474
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Will try tomorrow, but since steam is not running as admin, i am curious how he can find the right log :)
yes both pc have last version 2.2.34
thanks for the hint

@Arkewas
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Arkewas commented Oct 17, 2024

NP, it's difficult to diagnose why MTG Arena Pro tracker works on your first Pc and not in second one. My OS is Windows 11 but I think that MTG Arena Pro tracker should work on Windows 10 too. It could be the location of MTG Arena file player.log Typically that file is located in C:\Users{your Windows username}\AppData\LocalLow\Wizards Of The Coast\MTGA If it's not there something is wrong and you should manually locate it in MTG Arena Pro tracker settings tab.
MTG Arena Pro settings

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