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troubleshooting.md

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7.5 Troubleshooting

  • The status bar at the bottom of Jupyter lab does not show ...|Idle [Running] or ...|Idle [Running(Spark)]

    • Check whether the cluster is running.

    • Check whether VPN is running, if necessary to connect to port 2200 of the cluster.

    • Check whether you can access the cluster from the command line.

      (db-jlab)$ ssh $CLUSTER_ID

    If this all is working successfully, then most probably the Jupyter kenrel mechnnism is out of sync. => Solution: Fully shut down the kernel in Jupyter and select the kernel again. This will execute all prerequisite checks and confgurations and the notebook should connect succesfully again.

  • The notebook does not work after kernel restart

    Somtimes Jupyter fails to kill the remote kernel and the Jupyter kernel mechanism gets out of sync. => Solution: Fully shut down the kernel in Jupyter and select the kernel again. This will execute all prerequisite checks and confgurations and the notebook should connect succesfully again.