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Why we should not allow to add 3rdparty support to product infos #6466

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usta opened this issue Dec 24, 2024 · 2 comments
Closed

Why we should not allow to add 3rdparty support to product infos #6466

usta opened this issue Dec 24, 2024 · 2 comments
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enhancement New feature or request

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@usta
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usta commented Dec 24, 2024

I'm strictly against adding 3rd party support info directly to our projects ( unless that 3rdparty support is mentioned in related product's webpage).

This will just bring us responsibilities and in many countries this can be a possible reason to get sued because of if some harm happens to customer ( for example missing support or any Unkept promises ).
So from my side strict 👎

We are well aware that our primary goal is to assist our users, but we must not forget that if such an action leads to potential problems or irreversible issues, we are taking on that responsibility. If we set aside the issue of responsibility, there are also very important legal implications to consider.

@usta usta added the enhancement New feature or request label Dec 24, 2024
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usta commented Dec 24, 2024

@marcwrobel @BiNZGi @captn3m0

@ljharb
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ljharb commented Dec 24, 2024

Can you elaborate on in which countries it's the case that simply linking to another site would create legal liability? That seems like it'd make most of the internet effectively illegal, including social media sites.

@endoflife-date endoflife-date locked and limited conversation to collaborators Jan 3, 2025
@marcwrobel marcwrobel converted this issue into discussion #6502 Jan 3, 2025

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