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VirusTotal infinite captcha loop #557

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umarbutler opened this issue Aug 9, 2024 · 11 comments
Open

VirusTotal infinite captcha loop #557

umarbutler opened this issue Aug 9, 2024 · 11 comments

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@umarbutler
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Often times when I try uploading a file to VirusTotal, I ended up stuck in a captcha loop. I will do captcha after captcha after captcha infinitely without succeeding. I have tried different browsers, I have tried disabling adblock and I have tried VPNs, however, none of those approaches seem to work.

@modball
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modball commented Aug 16, 2024

Same problem here.

@Karabulis
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Karabulis commented Sep 1, 2024

My workaround is using another browser for Virustotal. For me Firefox uses long CAPTCHA quests while Chrome doesn't ask at all.

@umarbutler
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I've started using a VPN and bizarrely it works 🤦

@pmme
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pmme commented Nov 10, 2024

Used both Firefox and Edge, both fully updated and same problem.
Opens with Upload page, drag and drop file to upload, computes hash, shows the captcha checkbox, finish a captcha finally, shows upload page, drop file, rinse and repeat indefinitely.
Happens when both signed into Virustotal and when not signed in.

@wUEZRs
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wUEZRs commented Dec 2, 2024

Same. Can only click so many pedestrian crossings to keep my sanity. Maybe implement a smarter captcha control?

Edge 131

@MateusAuri
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Same. Sometimes it seems the file is successfully uploaded and it doesn't tell me??? I'm not sure. I keeps me stuck in the captcha loop for a while, but when trying to upload the file again a while later, it goes straight to the summary instead of asking to upload again.

@Karabulis
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For me (and others) the reason for the captcha loop was the firefox addon download manager. After deinstal I don't have that problem. I switched to WX download status bar cos I like a status bar for dl.

@MateusAuri
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For me (and others) the reason for the captcha loop was the firefox addon download manager. After deinstal I don't have that problem. I switched to WX download status bar cos I like a status bar for dl.

It happens to me even while in Firefox's Troubleshoot Mode (which disables all addons).
Same problem, captcha appears behind the upload overlay and clicking it makes the upload overlay close.

@c33s
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c33s commented Dec 13, 2024

for me switching to https://www.virustotal.com/old-browsers/ helped

@mtxadmin
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#296

@TheZitroX
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#296

I'm stuck even with cookies.
This Website doesn't help when I can't use it…

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9 participants