Error fetching Siku Fan 192.168.###.## data: Connection to Siku Fan failed: timed out

[JoJoJo2211]

System Health details

System Information

version	core-2024.10.4
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.12.4
os_name	Linux
os_version	6.6.54-haos
arch	x86_64
timezone	Europe/Berlin
config_dir	/config

Home Assistant Community Store

GitHub API	ok
GitHub Content	ok
GitHub Web	ok
HACS Data	ok
GitHub API Calls Remaining	4994
Installed Version	2.0.1
Stage	running
Available Repositories	1526
Downloaded Repositories	8

Home Assistant Cloud

logged_in	true
subscription_expiration	28. April 2025 um 02:00
relayer_connected	true
relayer_region	eu-central-1
remote_enabled	true
remote_connected	true
alexa_enabled	true
google_enabled	true
remote_server	eu-central-1-9.ui.nabu.casa
certificate_status	ready
instance_id	18101094b09a4ea894036440f1c9859b
can_reach_cert_server	ok
can_reach_cloud_auth	ok
can_reach_cloud	ok

Home Assistant Supervisor

host_os	Home Assistant OS 13.2
update_channel	stable
supervisor_version	supervisor-2024.10.3
agent_version	1.6.0
docker_version	27.2.0
disk_total	468.7 GB
disk_used	16.0 GB
healthy	true
supported	true
host_connectivity	true
supervisor_connectivity	true
ntp_synchronized	true
virtualization
board	generic-x86-64
supervisor_api	ok
version_api	ok
installed_addons	Mosquitto broker (6.4.1), Zigbee2MQTT (1.40.2-1), Studio Code Server (5.17.2), File editor (5.8.0), ESPHome (2024.10.2), AppDaemon (0.16.7), Grafana (10.1.3), Node-RED (18.1.1)

Dashboards

dashboards	6
resources	2
views	25
mode	storage

Recorder

oldest_recorder_run	23. Oktober 2024 um 08:38
current_recorder_run	31. Oktober 2024 um 20:37
estimated_db_size	1124.46 MiB
database_engine	sqlite
database_version	3.45.3

Checklist

• I have enabled debug logging for my installation.
• I have filled out the issue template to the best of my ability.
• This issue only contains 1 issue (if you have multiple issues, open one issue for each issue).
• This issue is not a duplicate issue of currently previous issues..

Describe the issue

The error message is from yesterday, the debug log is from today. I hope that's not a problem. But the error occurs consistently. Debug logging is now still turned on. There should also be another error in the log regarding this integration. I will open a second post regarding this.

Logger: custom_components.siku.coordinator
Quelle: helpers/update_coordinator.py:386
Integration: Siku Fan (Dokumentation, Probleme)
Erstmals aufgetreten: 31. Oktober 2024 um 20:39:44 (140 Vorkommnisse)
Zuletzt protokolliert: 10:14:09

Error fetching Siku Fan 192.###.###.51 data: Connection to Siku Fan failed: timed out
Error fetching Siku Fan 192.###.###.52 data: Connection to Siku Fan failed: timed out
Error fetching Siku Fan 192.###.###.55 data: Connection to Siku Fan failed: timed out
Error fetching Siku Fan 192.###.###.54 data: Connection to Siku Fan failed: timed out
Error fetching Siku Fan 192.###.###.56 data: Connection to Siku Fan failed: timed out
Error fetching Siku Fan 192.###.###.53 data: Connection to Siku Fan failed: timed out

Reproduction steps

I didn't do anything, the error has been occurring since I set up the devices

Debug logs

See file stored under diagnostic dump. Unfortunately the protocol has over 620,000 characters

Diagnostics dump

2024-11-01_Debug-Log_SIKU Integration.txt

[hmn]

as fr as I can see it must be somthing related to your fans or network, because the packet generated looks ok, and other calls with the same data seems to work

2024-11-01 10:34:58.280 ERROR (MainThread) [custom_components.siku.coordinator] Error fetching Siku Fan 192.168.17.52 data: Connection to Siku Fan failed: timed out
2024-11-01 10:34:58.280 DEBUG (MainThread) [custom_components.siku.coordinator] Finished fetching Siku Fan 192.168.17.52 data in 10.011 seconds (success: False)

the timeout is 10 seconds in the current version, and have been set to 1 sec in the new beta to resolve network errors faster

so you could try updating to the v2.2.0-beta.2 version

https://github.com/hmn/siku-integration/releases/tag/v2.2.0-beta.2

[JoJoJo2211]

Sorry for my late reply. I have installed the beta and now also the new official version 2.2.0. Unfortunately the problem is still not gone. After updating the official version, other errors also occurred. Should I list them here or submit a new request?

[hmn]

I need new logs and new incidents, but if you get timeout errors it's pretty hard for me to fix, they run UDP so any inconsistency in wifi seems to have a big impact on timeout errors

[JoJoJo2211]

I have attached another debug log. The error occurs at 18:12:24. So my WiFi is actually very stable. The network coverage is also great. Would it possibly help if I let automations execute commands at a longer interval? I now always have a delay of one second? So e.g. Switch on the fan - one second delay - set the fan to heat recovery - one second delay - change the fan speed

2024-11-09_DEBUG Protokoll_SIKU_2.txt