Ezzviz integration camera image distortion

[antoweb]

The problem

My ezviz cameras have some problem many time to show image and camera snapshot too, The image is like the following

Is there any options in ezviz integration for lowing down the reolution?

What version of Home Assistant Core has the issue?

core-2024.12.0

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

https://www.home-assistant.io/integrations/ezviz/

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant]

Hey there @RenierM26, @BaQs, mind taking a look at this issue as it has been labeled with an integration (ezviz) you are listed as a code owner for? Thanks!

Code owner commands

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• @home-assistant close Closes the issue.
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[RenierM26]

Hi @antoweb,

That is a typical symptom caused by:

• Network packet loss. (Wifi cam perhaps?)
• Could also be a bug related to when the camera sends iframes. (Basically, the camera sends changes based on the last full frame. If it's not received, then that happens)
• Could also be ffmpeg not displaying or combining the last full frame. (Sub streams might work under camera options?)
  Try adding "/Streaming/Channels/101" to the ffmpeg arguments section if you click on "configure" under the camera settings in
  the devices screen.

Not sure how comfortable you are messing with settings? This could work if you tinker a bit:
You could try tweaking the advanced settings by using the ezviz desktop app. You'll need to enable advanced option and play with the frame rates and iframe interval. (Ezviz has a guide FAQ for this, you need to edit a config file first)

[antoweb]

Hello thanks but:

1- no network problem any other drvices work good including other caneras rtsp

2- /Streaming/Channels/101 already added

I Will try ezviz studio to find advanced canera settings.
Thx