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Internal server error with automatic cloud backup #134171

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AllardKatan opened this issue Dec 28, 2024 · 3 comments
Open

Internal server error with automatic cloud backup #134171

AllardKatan opened this issue Dec 28, 2024 · 3 comments
Labels
integration: backup integration: cloud
Milestone
2025.1.0

Comments

@AllardKatan
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AllardKatan commented Dec 28, 2024 •
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The problem

Today around 5am Amsterdam time I got an internal server error when attempting to store the automated backup to NC cloud. Yesterday I did do a successful automatic backup to cloud.
See log entry below

What version of Home Assistant Core has the issue?

2025.1.b2

What was the last working version of Home Assistant Core?

2025.1.b2

What type of installation are you running?

Home Assistant OS

Integration causing the issue

backup

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

2024-12-28 05:04:43.760 ERROR (MainThread) [homeassistant.components.backup] Error during backup upload - Failed to upload backup
Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/components/cloud/backup.py", line 182, in async_upload_backup
    upload_status.raise_for_status()
    ~~~~~~^^
  File "/usr/local/lib/python3.13/site-packages/aiohttp/client_reqrep.py", line 1161, in raise_for_status
    raise ClientResponseError(
    ...<5 lines>...
    )
aiohttp.client_exceptions.ClientResponseError: 500, message='Internal Server Error', url= (URL redacted, contact me via dm if needed)

Additional information

supervisor log:
2024-12-28 04:45:00.017 INFO (MainThread) [supervisor.backups.manager] Backup a414984e starting stage addon_repositories
2024-12-28 04:45:00.017 INFO (MainThread) [supervisor.backups.manager] Backup a414984e starting stage docker_config
2024-12-28 04:45:00.018 INFO (MainThread) [supervisor.backups.manager] Creating new partial backup with slug a414984e
2024-12-28 04:45:00.022 INFO (MainThread) [supervisor.backups.manager] Backup a414984e starting stage home_assistant
2024-12-28 04:45:03.882 INFO (MainThread) [supervisor.homeassistant.module] Backing up Home Assistant Core config folder
2024-12-28 04:45:10.367 INFO (MainThread) [supervisor.api.middleware.security] /supervisor/info access from cebe7a76_hassio_google_drive_backup
2024-12-28 04:45:10.372 INFO (MainThread) [supervisor.api.middleware.security] /backups access from cebe7a76_hassio_google_drive_backup
2024-12-28 04:45:14.421 INFO (MainThread) [supervisor.homeassistant.module] Backup Home Assistant Core config folder done
2024-12-28 04:45:14.426 INFO (MainThread) [supervisor.backups.manager] Backup a414984e starting stage addons
2024-12-28 04:45:14.463 INFO (MainThread) [supervisor.addons.addon] Building backup for add-on core_configurator
2024-12-28 04:45:14.479 INFO (MainThread) [supervisor.addons.addon] Finish backup for addon core_configurator
2024-12-28 04:45:14.505 INFO (MainThread) [supervisor.addons.addon] Building backup for add-on core_mosquitto
2024-12-28 04:45:14.516 INFO (MainThread) [supervisor.addons.addon] Finish backup for addon core_mosquitto
2024-12-28 04:45:14.546 INFO (MainThread) [supervisor.addons.addon] Building backup for add-on core_samba
2024-12-28 04:45:14.559 INFO (MainThread) [supervisor.addons.addon] Finish backup for addon core_samba
2024-12-28 04:45:14.593 INFO (MainThread) [supervisor.addons.addon] Building backup for add-on core_ssh
2024-12-28 04:45:14.625 INFO (MainThread) [supervisor.addons.addon] Finish backup for addon core_ssh
2024-12-28 04:45:14.653 INFO (MainThread) [supervisor.addons.addon] Building backup for add-on 5c53de3b_esphome
2024-12-28 04:45:14.659 INFO (MainThread) [supervisor.addons.addon] Finish backup for addon 5c53de3b_esphome
2024-12-28 04:45:14.687 INFO (MainThread) [supervisor.addons.addon] Building backup for add-on cebe7a76_hassio_google_drive_backup
2024-12-28 04:45:14.704 INFO (MainThread) [supervisor.addons.addon] Finish backup for addon cebe7a76_hassio_google_drive_backup
2024-12-28 04:45:14.738 INFO (MainThread) [supervisor.addons.addon] Building backup for add-on d5369777_music_assistant
2024-12-28 04:45:14.803 INFO (MainThread) [supervisor.addons.addon] Finish backup for addon d5369777_music_assistant
2024-12-28 04:45:14.832 INFO (MainThread) [supervisor.addons.addon] Building backup for add-on a0d7b954_jupyterlablite
2024-12-28 04:45:14.840 INFO (MainThread) [supervisor.addons.addon] Finish backup for addon a0d7b954_jupyterlablite
2024-12-28 04:45:14.840 INFO (MainThread) [supervisor.backups.manager] Backup a414984e starting stage folders
2024-12-28 04:45:14.842 INFO (SyncWorker_2) [supervisor.backups.backup] Backing up folder share
2024-12-28 04:45:14.852 INFO (SyncWorker_2) [supervisor.backups.backup] Backup folder share done
2024-12-28 04:45:14.854 INFO (MainThread) [supervisor.backups.manager] Backup a414984e starting stage finishing_file
2024-12-28 04:45:14.861 INFO (MainThread) [supervisor.backups.manager] Creating partial backup with slug a414984e completed
2024-12-28 04:45:14.869 INFO (MainThread) [supervisor.api.backups] Downloading backup a414984e
2024-12-28 04:45:15.623 INFO (MainThread) [supervisor.api.backups] Downloading backup a414984e
2024-12-28 04:45:25.982 INFO (MainThread) [supervisor.api.middleware.security] /supervisor/info access from cebe7a76_hassio_google_drive_backup
2024-12-28 04:45:25.988 INFO (MainThread) [supervisor.api.middleware.security] /backups access from cebe7a76_hassio_google_drive_backup
2024-12-28 04:45:25.994 INFO (MainThread) [supervisor.api.middleware.security] /backups/a414984e/info access from cebe7a76_hassio_google_drive_backup
2024-12-28 04:45:25.998 INFO (MainThread) [supervisor.api.middleware.security] /supervisor/info access from cebe7a76_hassio_google_drive_backup
2024-12-28 04:45:26.001 INFO (MainThread) [supervisor.api.middleware.security] /backups access from cebe7a76_hassio_google_drive_backup
2024-12-28 04:45:26.007 INFO (MainThread) [supervisor.api.middleware.security] /backups/2ff4e73d access from cebe7a76_hassio_google_drive_backup
2024-12-28 04:45:26.012 INFO (MainThread) [supervisor.api.middleware.security] /backups/a414984e/download access from cebe7a76_hassio_google_drive_backup
2024-12-28 04:45:26.012 INFO (MainThread) [supervisor.api.backups] Downloading backup a414984e
2024-12-28 04:59:07.878 INFO (MainThread) [supervisor.homeassistant.api] Updated Home Assistant API token
2024-12-28 05:00:13.738 INFO (MainThread) [supervisor.api.middleware.security] /supervisor/info access from cebe7a76_hassio_google_drive_backup
2024-12-28 05:00:13.743 INFO (MainThread) [supervisor.api.middleware.security] /backups access from cebe7a76_hassio_google_drive_backup
2024-12-28 05:00:13.752 INFO (MainThread) [supervisor.api.middleware.security] /supervisor/info access from cebe7a76_hassio_google_drive_backup
2024-12-28 05:00:13.756 INFO (MainThread) [supervisor.api.middleware.security] /backups access from cebe7a76_hassio_google_drive_backup
2024-12-28 05:04:54.076 INFO (MainThread) [supervisor.api.middleware.security] /supervisor/info access from cebe7a76_hassio_google_drive_backup
2024-12-28 05:04:54.082 INFO (MainThread) [supervisor.api.middleware.security] /backups access from cebe7a76_hassio_google_drive_backup
2024-12-28 05:04:54.091 INFO (MainThread) [supervisor.api.middleware.security] /supervisor/info access from cebe7a76_hassio_google_drive_backup
2024-12-28 05:04:54.097 INFO (MainThread) [supervisor.api.middleware.security] /backups access from cebe7a76_hassio_google_drive_backup
2024-12-28 05:15:01.348 INFO (MainThread) [supervisor.host.info] Updating local host information
2024-12-28 05:15:02.026 INFO (MainThread) [supervisor.host.services] Updating service information
2024-12-28 05:15:02.036 INFO (MainThread) [supervisor.host.network] Updating local network information
2024-12-28 05:15:02.198 INFO (MainThread) [supervisor.host.sound] Updating PulseAudio information
2024-12-28 05:15:02.208 INFO (MainThread) [supervisor.host.manager] Host information reload completed
2024-12-28 05:19:46.067 INFO (MainThread) [supervisor.resolution.check] Starting system checks with state running
2024-12-28 05:19:46.068 INFO (MainThread) [supervisor.resolution.checks.base] Run check for trust/supervisor
2024-12-28 05:19:46.090 INFO (MainThread) [supervisor.resolution.checks.base] Run check for dns_server_failed/dns_server
2024-12-28 05:19:46.137 INFO (MainThread) [supervisor.resolution.checks.base] Run check for multiple_data_disks/system
2024-12-28 05:19:46.137 INFO (MainThread) [supervisor.resolution.checks.base] Run check for ipv4_connection_problem/system
2024-12-28 05:19:46.137 INFO (MainThread) [supervisor.resolution.checks.base] Run check for no_current_backup/system
2024-12-28 05:19:46.138 INFO (MainThread) [supervisor.resolution.module] Create new suggestion create_full_backup - system / None
2024-12-28 05:19:46.138 INFO (MainThread) [supervisor.resolution.module] Create new issue no_current_backup - system / None
@home-assistant
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Hey there @home-assistant/cloud, mind taking a look at this issue as it has been labeled with an integration (cloud) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of cloud can trigger bot actions by commenting:

  • @home-assistant close Closes the issue.
  • @home-assistant rename Awesome new title Renames the issue.
  • @home-assistant reopen Reopen the issue.
  • @home-assistant unassign cloud Removes the current integration label and assignees on the issue, add the integration domain after the command.
  • @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
  • @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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cloud documentation
cloud source
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@home-assistant
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Hey there @home-assistant/core, mind taking a look at this issue as it has been labeled with an integration (backup) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of backup can trigger bot actions by commenting:

  • @home-assistant close Closes the issue.
  • @home-assistant rename Awesome new title Renames the issue.
  • @home-assistant reopen Reopen the issue.
  • @home-assistant unassign backup Removes the current integration label and assignees on the issue, add the integration domain after the command.
  • @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
  • @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

(message by CodeOwnersMention)

backup documentation
backup source
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@joostlek joostlek added this to the 2025.1.0 milestone Dec 28, 2024
@AllardKatan
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Added supervisor log

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Milestone
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@joostlek @AllardKatan