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The Open Organization Workbook Table of Contents

Front Matter

  • Preface—Bryan Behrenshausen
  • Introduction—Jim Whitehurst

Getting Started

  • The Open Organization Definition—The Open Organization Ambassadors
  • The Open Organization Maturity Model—The Open Organization Ambassadors
  • Enacting change management at scale—Brook Manville and Jen Kelchner

Unit 1: Transparency

  • Introduction:
  • Case study:
  • Case study:
  • Exercise:
  • Exercise:

Unit 2: Inclusivity

  • Introduction:
  • Case study: Red Hat (creating an inclusive meritocracy)—DeLisa Alexander
  • Case study:
  • Exercise:
  • Exercise: Identifying and working with open source personality types—Laura Hilliger

Unit 3: Adaptability

  • Introduction:
  • Case study:
  • Case study:
  • Exercise:
  • Exercise:

Unit 4: Collaboration

  • Introduction:
  • Case study: Telia Co. (enhancing collaboration with agile methods)—Jimmy Sjölund
  • Case study:
  • Exercise: Locating indicators of effective collaboration—Ron McFarland
  • Exercise: Fostering healthy debate—Rebecca Fernandez

Unit 5: Community

  • Introduction:
  • Case study: Slalom (scaling open culture while growing)—Jen Kelchner
  • Case study: Roam (creating community through co-working)—Jen Kelchner
  • Case study: Dell EMC (changing customer perceptions through community engagement)—Jonas Rosland
  • Case study:
  • Exercise:
  • Exercise: