A few ideas for improving visitor experience

[atodorov]

1. We need to document how people can help us (maybe in blog post and also documentation) and link to this page from the home page
2. We need to document how people can make changes to the website and:

• send us pull requests with testimonials
• PR with contributor profiles
• PR with other changes/blog posts

3. Recently I've seen a few blog posts from last year which give a negative review of Kiwi TCMS but don't really say what they were missing or what is wrong. Trying to scour the Internet for such posts and then email people doesn't usually work. Also in all of the cases so far these people have done some sort of internal evaluation but never asked us questions or opened an issue on GH to discuss problems. For all of this we need to document that they MUST open an issue if they see something. This needs to go into a separate short paragraph (in the Everyday testing, Test management, etc. area of the website). Visitors should be clearly presented with instructions what to do and how to report feedback.

[atodorov]

For 3) see section "Not just a tool. A whole community" at https://taiga.io/

[atodorov]

Here are the questions we ask contributors before we publish their profile:

• Short bio and picture
• twitter, github, etc
• What is your professional background ? What are your strongest technical skills ?
• When did you use open source for the first time? Do you remember what it was like ?
• Describe your contributions to the project ?
• Why did you decide to contribute to Kiwi TCMS? Is this your first open source contribution ?
• Was there something which was hard for you during the contribution process ? How did you manage to overcome that problem ? What did you learn ?
• Which is the best part of contributing to Kiwi TCMS ?
• What is next for you in professional and open source plan ?