Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Determining which emails in campaign failed to send #2221

Open
arielelkin opened this issue Dec 26, 2024 · 2 comments
Open

Determining which emails in campaign failed to send #2221

arielelkin opened this issue Dec 26, 2024 · 2 comments
Labels
question Further information is requested

Comments

@arielelkin
Copy link

I sent out a campaign, "Service not available" error messages appeared and then got this final result:

image

How do I know which subscribers didn't receive the campaign? The logs don't indicate that.

@arielelkin arielelkin added the question Further information is requested label Dec 26, 2024
@MaximilianKohler
Copy link
Contributor

Go to the list of subscribers, click on the last page. The last subscriber there gets emailed first, and so on.

Listmonk emails subscribers in reverse order in the list, so you'll have to count and compare with how many subscribers in the list vs how many emails were sent.

@arielelkin
Copy link
Author

I’ve been digging into this, but even with those lists, it’s still unclear who actually got the email and who didn’t.

This is the second time this has happened, and it’s really frustrating. Not knowing which subscribers missed the campaign makes it impossible to fix or follow up properly. If a campaign fails to send, the system should handle it in a way that helps users recover, not leave them in the dark.

A campaign marked as "completed" absolutely needs to show who got the email and who didn’t. Otherwise, how are we supposed to trust the system or manage our campaigns effectively? This feels like a basic feature that’s missing.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
question Further information is requested
Projects
None yet
Development

No branches or pull requests

2 participants