Can't login anymore

[drehtisch]

I recently changed my password. And it works fine on the website. But if i try to login with that same combination on the app it says "invalid nation name or password".

I tried to delete the app data and to reinstall the app but the problem persists. Does someone have an idea how to solve that problem?

Same behaviour with another nation i yesterday created which i never used with stately. Login on Nationstaates works but on stately not.

I'm using Keepass2Android could this be an problem?

[lloydtorres]

Hi! This is a major issue that's been plaguing a fair amount of users. I haven't been able to track it down to something specific since I haven't been able to reproduce it.

I have some ideas on how to possibly fix it or at least mitigate it, but I'll need someone facing the issue to test out my fixes. Would you mind if I sent you beta versions of the app to test out?

[drehtisch]

I do have this issue on different devices as well. I wouldn't mind to help solving this Issue by testing an beta version.

[drehtisch]

Any updates on this? The issue still persists :(

[Tomaasci]

Yes, it still persists.

[SJTheGreat06]

Yep, same problem with me as well! I can't login in on the app...

[iSaluki]

I've just observed this issue on my first install of the app, making it unusable for me.

[lloydtorres]

Sorry all for the continued login issues. Unfortunately, I'm not able to repro the issue on my end.

To help debug the issue, can folks comment on:

• Which Android device and OS version are they using
• Which keyboard is used to type on the device (e.g. default system keyboard, a keyboard app, physical keyboard)
• Whether copy-pasting credentials (either manually or through a password manager) resolves the issue
• Whether resetting nation passwords on NationStates resolves the issue

[SJTheGreat06]

Sorry all for the continued login issues. Unfortunately, I'm not able to repro the issue on my end.

To help debug the issue, can folks comment on:

• Which Android device and OS version are they using
• Which keyboard is used to type on the device (e.g. default system keyboard, a keyboard app, physical keyboard)
• Whether copy-pasting credentials (either manually or through a password manager) resolves the issue
• Whether resetting nation passwords on NationStates resolves the issue

I'm using Google Pixel with the latest A13

I'm using inbuilt GBoard to type

I have tried both Copy/Pasting and using inbuilt password manager to fill out my credentials and login but still, no success so far.

It does not resolve the issue as I have done it 3 times already.

[Erz3]

could it be produced by specials characters on passwords? I have got the same problem, I would check tomorrow with and easy password.

[Erz3]

could it be produced by specials characters on passwords? I have got the same problem, I would check tomorrow with and easy password.

Checked, there are problems with special characters. For example, I have not problems with "@" and "*", but impossible with "&".

[lloydtorres]

@Erz3 Thanks so much for testing this! Part of this could definitely be an encoding issue, as you've called out with &. However, from previous user reports, I do recall simple alphanumeric passwords also being impacted somehow.

The bit of the app which sends the password to NationStates during login is here: https://github.com/lloydtorres/stately/blob/master/Stately/app/src/main/java/com/lloydtorres/stately/helpers/network/NSStringRequest.java#L125-L128

I'll play around with changing the encoding here once I have some free time.

[samolukadjo]

I don't encounter this bug only when using a letter only password

[BillyMcGuyer]

Just want to add that - for whatever reason - @samolukadjo fixed the problem for me. Changing my password a couple of times gave no results. However, removing the numbers from my password (leaving it consisting of letters and symbols still) randomly decided to let me log in again.

[BillyMcGuyer]

Just want to add that - for whatever reason - @samolukadjo fixed the problem for me. Changing my password a couple of times gave no results. However, removing the numbers from my password (leaving it consisting of letters and symbols still) randomly decided to let me log in again.

I was going to edit, but I'm not remotely familiar with how GitHub works so idk if it would notify of an edited message.

Turns out I was wrong, the numbers were not the issue for me. For me it seems the app doesn't like any password longer than 12 characters - I made one with 12 characters (mixed letters and symbols) and it worked, bumping it up to 16 broke it again. I knocked it back down to 13 and still didn't work.

A password of 12 characters - still containing letters, symbols and numbers - worked to let me in again.