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ANDON: Non-self-registering non-admin users can't initialize the models on "go" in DDD. (Decision: DO NOT add non-admin users to teams during prep) #3311

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matthewtomo opened this issue Oct 29, 2024 · 1 comment
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bug These are problems associated with technologies that need to be fixed right away. Development Value stream activities in support of technological development. sim ui dev alert from James to Tejas that issues are ready to be worked on by dev sim_ui #sim_ui_workflow includes modeling urgent indicates a short amount of time is available for resolution & needs to be prioritized
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@matthewtomo
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The Issue

  • When some non-administrator accounts attempt to initialize the models on the Dynamic Decision Dashboard (click the "go" button), they encounter authentication issues which:
  1. Prevent the initialization and loading of models
  2. Cause the Sim UI to become unresponsive

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Affected Users

  • This currently appears to only affect users who are added into a team by admin from the Forio provided Epicenter management platform: https://forio.com/epicenter/
  • Users who self register in the Sim UI do not appear to be affected by this issue:
    image
  • This means that self-registering users are able to successfully use the DDD without issue
    • Caveat: it appears that self-registering users will not be able to "Live-sync" with other users. When both an administrator account and a self-registered account are in the same "_team" world, neither is affected when the other runs the play page. They are still both able to separately use the play pages.
  • This issue is also impacted by ANDON: Prepped groups with a VISN number less than 10 are not available for selection during self-registration #3310 because it prevents some users from being able to self-register with certain teams.
@matthewtomo matthewtomo added sim_ui #sim_ui_workflow includes modeling urgent indicates a short amount of time is available for resolution & needs to be prioritized sim ui dev alert from James to Tejas that issues are ready to be worked on by dev bug These are problems associated with technologies that need to be fixed right away. Development Value stream activities in support of technological development. labels Oct 29, 2024
@matthewtomo matthewtomo added this to the 2024_10 milestone Oct 29, 2024
@github-project-automation github-project-automation bot moved this to needs_triage in bug_tracker Oct 29, 2024
@matthewtomo
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Discussed Wednesday Dev Standup wk5 2024_10
@matthewtomo @tejaspesquare

  • @tejaspesquare believes that there has been ongoing issues with ANY Forio accounts that are created directly with Forio (not through the Sim UI or the Demo site).
  • If all users of our services are registering their accounts through our project sites (Sim UI or MTL Demo), then we do not believe they will be affected by this issue.
    • (Unless we are unaware of changes from Forio's end, but we have not yet encountered anything that changes our understanding)

@matthewtomo matthewtomo changed the title ANDON: Some non-administrator users are unable to successfully initialize the models on the Dynamic Decision Dashboard (click the "go" button), without experiencing an error. ANDON: Non-self-registering non-administrator users are unable to successfully initialize the models on the Dynamic Decision Dashboard (click the "go" button), without experiencing an error. Oct 30, 2024
@matthewtomo matthewtomo changed the title ANDON: Non-self-registering non-administrator users are unable to successfully initialize the models on the Dynamic Decision Dashboard (click the "go" button), without experiencing an error. ANDON: Non-self-registering non-admin users can't initialize the models on "go" in DDD. (DO NOT add non-admin users to teams during prep) Oct 30, 2024
@matthewtomo matthewtomo changed the title ANDON: Non-self-registering non-admin users can't initialize the models on "go" in DDD. (DO NOT add non-admin users to teams during prep) ANDON: Non-self-registering non-admin users can't initialize the models on "go" in DDD. (Decision: DO NOT add non-admin users to teams during prep) Oct 30, 2024
@matthewtomo matthewtomo moved this from needs_triage to done in bug_tracker Nov 7, 2024
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Labels
bug These are problems associated with technologies that need to be fixed right away. Development Value stream activities in support of technological development. sim ui dev alert from James to Tejas that issues are ready to be worked on by dev sim_ui #sim_ui_workflow includes modeling urgent indicates a short amount of time is available for resolution & needs to be prioritized
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