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[ctallos-bdd]

Preconditions and environment

This page is not loading
https://winmau.com/1519-22-epix-22-gram

Steps to reproduce

Load page https://winmau.com/1519-22-epix-22-gram

Expected result

Page loads

Actual result

Blank page

Additional information

No response

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @ctallos-bdd. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.

• For more details, review the Magento Contributor Assistant documentation.
• Add a comment to assign the issue: @magento I am working on this
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[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• 4. Verify that the issue is reproducible on 2.4-develop branch
  Details

  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
• 5. Add label Issue: Confirmed once verification is complete.
• 6. Make sure that automatic system confirms that report has been added to the backlog.

[bharatkumawaty7]

Hi @ctallos-bdd @engcom-Bravo
This issue is not reproducible on the vanilla magento instance 2.4 version. The product page is being opened on the vanilla magento instance.

[engcom-Bravo]

@bharatkumawaty7 Thanks for your Contribution!!.

Hi @ctallos-bdd,

Thanks for the reporting and collaboration!

Please refer this #39504 (comment) issue is not reproducible in Magento 2.4-develop instance.Could you please check if any third party modules can causing this issue.

Thanks