Issue with Missing Conversation number for Bots in Teams Environment

[Rajatchopra3]

Does this bug already exist in our backlog?

• I have checked and confirm this is a new bug.

Describe the issue

In the Bot table of the CoE Starter Kit, we are unable to retrieve conversation data (for the last month) for bots created in the Teams environment.

I have reviewed the Power Virtual Agents (PVA) flows, and they are running successfully. However, this issue appears to be specific to bots created in the Teams environment.

It is crucial for us to track the usage of these bots. Could you please assist in resolving this issue?

Expected Behavior

The bot table from coe should show the number of conversation(last month) for bots which are created in teams environment as well, as it is showing for other bots.

What solution are you experiencing the issue with?

Core

What solution version are you using?

4.45

What app or flow are you having the issue with?

Admin | Sync Template v4 (PVA Usage)

What method are you using to get inventory and telemetry?

Cloud flows

Steps To Reproduce

Anything else?

No response