Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Black Stripes Appearing in Some Documents #118

Open
NumeGroenewegen opened this issue Jul 18, 2023 · 3 comments
Open

Black Stripes Appearing in Some Documents #118

NumeGroenewegen opened this issue Jul 18, 2023 · 3 comments

Comments

@NumeGroenewegen
Copy link

Description:
When using the utils tiff viewer to display certain documents, stripes are appearing on the screen, obstructing the content.
The utif tiff viewer is used in an Alfresco ADF application for document management.

Expected Behavior:
The utils tiff viewer should accurately render the documents without any black stripes obstructing the content. The displayed documents should be clear and free from any visual artifacts.

Additional Information:

  • The issue occurs inconsistently and only affects certain documents, scanned with Kofax. Others are displayed correctly.
  • The problem persists across different devices and operating systems.
  • The documents causing the issue are valid TIFF files without any known abnormalities.

Screenshots:
Screenshot 2023-07-18 at 11 14 14

TIFF file:
TEST_Tezza 22-12-2021.TIFF.zip

Please let me know if there are any additional details or clarifications required.

@photopea
Copy link
Owner

I think you are using the old version of UTIF.js . Please, update it to the latest version from this repository, and it should work.

@NumeGroenewegen
Copy link
Author

We're on version 3.1.0.

@photopea
Copy link
Owner

I never gave UTIF.js any number of a version.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants