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NegativeFeedback iOS MailTo doesnt work #308

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Jay031 opened this issue Jun 1, 2021 · 1 comment
Open

NegativeFeedback iOS MailTo doesnt work #308

Jay031 opened this issue Jun 1, 2021 · 1 comment

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@Jay031
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Jay031 commented Jun 1, 2021

Hi all,

Regardless of plugin version (1.5.x to 1.7.x) the mailto for feedback doesnt do anything on iOS
on Android my mail-apps are popping up, but on iOS nothing happens.

I'm currently using ionic 5 with plugin version 1.7.2

callbacks: {
handleNegativeFeedback: function() {
window.open('mailto:[email protected]', '_system');
},

I've whitelisted everything properly (as far as I know):
<allow-intent href="mailto:*" />

And iOS specific:
<allow-navigation href="mailto:*" launch-external="yes" />

Is there anything I'm missing?? Thanks in advance!

@BradCB
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BradCB commented Jun 24, 2021

I haven't found a solution to just using window.open or even just the html version (Send Email) for iOS.

However, using cordova.InAppBrowser works for me, for iOS.
cordova.InAppBrowser.open('mailto:[email protected]', '_system');

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