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privacypolicy.md

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Privacy Policy

Introduction

Solidx IT LLC, "we" or "us" values the privacy of visitors to our website https://www.solidxit.com. This Privacy Policy explains the types of information we may collect, how this information is used, and the circumstances under which we may share or disclose it.

Information We Collect

  • Contact Information: Name, email address, phone number, and other information provided through contact forms or client interaction.
  • Technical Information: IP address, device type, browser information, operating system, and general location data.
  • Usage Data: Website pages visited, features used, time on site, interactions with content.
  • Communications: Content of emails, support requests, or other correspondence.

How We Use Collected Information

  • Providing Services: To manage client relationships, communicate about projects, and deliver IT consulting and web development services.
  • Website Improvement: To analyze usage patterns, optimize content, and enhance user experience.
  • Support and Troubleshooting: To address technical issues and respond to user inquiries.
  • Marketing and Promotional (With Consent): To send updates, newsletters, or promotional material about our services, if you explicitly opt-in.

Disclosure of Information

We may disclose your information in the following limited circumstances:

  • Service Providers: With necessary third parties involved in website operation, hosting, or providing services on our behalf, bound by confidentiality.
  • Legal Requirements: To comply with subpoenas, court orders, or other legal processes or law enforcement requests.
  • Business Transactions: In case of a merger, sale, or acquisition, where your information may be transferred.
  • Protection of Rights: To defend our legal rights, protect the security of our systems, or take action against illegal activity.

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect technical and usage information. Cookies are small text files stored on your device. You may control the use of cookies through your browser settings.

Data Security

We implement reasonable measures to protect personal information. However, no system is completely secure, so it's important to protect your own devices and accounts.

Your Privacy Rights

Depending on your jurisdiction, you may have certain rights, such as:

  • Accessing or Correcting Information: Request access to or correction of your personal information.
  • Data Portability: The right to receive your data in a portable format.
  • Deletion: The right to request deletion of your information (subject to certain exceptions).
  • Opting out of Marketing: The right to opt-out of receiving marketing communications.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from individuals under 13.

Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted here with the effective date.

Contact Us

For any privacy-related questions or requests, contact us at: [email protected]

01/01/2024