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Hi, thank you for reporting. Unfortunately, some of the threads couldn't be followed by default and in this case you have to click "Follow thread" to receive notifications. Sorry for inconvenience. Empty emails bug was happening only in Outlook and it was fixed few months ago, please inform us if you still have it.
It looks like there are serious problems with notification mails:
No mails received
We don't get any emails for comment on our components. This worked ~5 months ago.
Update: We figured out that due to some reason. We have to click on
Follow thread
This is very unintuitive UX, wasn't the case ~5 months ago and should not be the default.
Mails are empty
Wenn we receive mails these look like this:
There is no content.
Some personal proposals as we had repeated problems with comments in the past:
The text was updated successfully, but these errors were encountered: