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Dropdown on the checkout page doesn't close when click outside #99090

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NeosinneR opened this issue Jan 30, 2025 · 1 comment · Fixed by #99179
Closed

Dropdown on the checkout page doesn't close when click outside #99090

NeosinneR opened this issue Jan 30, 2025 · 1 comment · Fixed by #99179
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@merkushin
Labels
[Feature] Checkout The checkout screen and process for purchases made on WordPress.com. [Feature Group] WPCOM Store & Purchases All things billing on WordPress.com. This includes the backend store, plans, and billing management. Groundskeeping Issues handled through Dotcom Groundskeeping rotations [Pri] Normal Schedule for the next available opportuinity. [Product] WordPress.com All features accessible on and related to WordPress.com. Triaged To be used when issues have been triaged. [Type] Bug When a feature is broken and / or not performing as intended

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@NeosinneR
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Context and steps to reproduce

  1. Purchase any plan and get to the Checkout page.
  2. Open any of the custom dropdowns (for the plan or the domain).
  3. Try to close it by clicking anywhere else on the page.
Image

Site owner impact

More than 60% of the total website/platform users

Severity

Minor

What other impact(s) does this issue have?

No response

If a workaround is available, please outline it here.

The workaround is to click directly on the dropdown (or selecting an option), which closes it. But from the UX perspective, I'd say it's common to be able to close the dropdown by clicking anywhere on the page.

Platform

No response
@NeosinneR NeosinneR added [Type] Bug When a feature is broken and / or not performing as intended Needs triage Ticket needs to be triaged labels Jan 30, 2025
@NeosinneR NeosinneR added [Feature] Checkout The checkout screen and process for purchases made on WordPress.com. [Feature Group] WPCOM Store & Purchases All things billing on WordPress.com. This includes the backend store, plans, and billing management. [Product] WordPress.com All features accessible on and related to WordPress.com. and removed [Status] Auto-allocated labels Jan 30, 2025
@github-actions github-actions bot added the [Pri] Normal Schedule for the next available opportuinity. label Jan 30, 2025
@Robertght
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Robertght commented Jan 31, 2025 •
edited
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I was able to replicate it and I'm keeping this as Normal for now.

I asked in Groundskeeping: p1738335060738359-slack-C07GZ2UA3TN

@Robertght Robertght added Triaged To be used when issues have been triaged. and removed Needs triage Ticket needs to be triaged labels Jan 31, 2025
@Robertght Robertght moved this from Needs Triage to Triaged in Automattic Prioritization: The One Board ™ Jan 31, 2025
@merkushin merkushin self-assigned this Jan 31, 2025
@merkushin merkushin added the Groundskeeping Issues handled through Dotcom Groundskeeping rotations label Jan 31, 2025
@merkushin merkushin mentioned this issue Jan 31, 2025
Merged
8 tasks
@merkushin merkushin linked a pull request Feb 1, 2025 that will close this issue
Close the dropdown when the user clicks outside of it #99179
Merged
8 tasks
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Assignees

@merkushin merkushin

Labels
[Feature] Checkout The checkout screen and process for purchases made on WordPress.com. [Feature Group] WPCOM Store & Purchases All things billing on WordPress.com. This includes the backend store, plans, and billing management. Groundskeeping Issues handled through Dotcom Groundskeeping rotations [Pri] Normal Schedule for the next available opportuinity. [Product] WordPress.com All features accessible on and related to WordPress.com. Triaged To be used when issues have been triaged. [Type] Bug When a feature is broken and / or not performing as intended
Projects
Automattic Prioritization: The One Board ™
Status: Done 🎉
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Development

Successfully merging a pull request may close this issue.

Close the dropdown when the user clicks outside of it Automattic/wp-calypso
4 participants
@merkushin @NeosinneR @Robertght @matticbot