Development

1. Install Zendesk App Tools (https://develop.zendesk.com/hc/en-us/articles/360001075048)

2. Go to the apps directory and run the app in development with

zat server -c settings.json --app-id=360003146633

You can find the app-id with this endpoint

https://${your_subdomain}.zendesk.com/api/v2/apps/installations.json

Locate your installed app and note its id value, not its app_id value.

3. Go to Zendesk and open a ticket but add ?zat=true in the url, eg https://maxihost.zendesk.com/agent/tickets/100838?zat=true

4. Enable loading unsafe content

5. Open tha Apps tab and you'll see the Copper app