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Privacy policy, terms of service
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58 changes: 58 additions & 0 deletions public/official_docs/privacy_policy.md
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# Privacy Policy of Khoj Inc.

Khoj Inc. operates the https://khoj.dev website, which provides the Khoj desktop, WhatsApp and cloud services.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the Khoj website.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://khoj.dev, unless otherwise defined in this Privacy Policy.

## Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

## Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

## Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer's hard drive.

Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

## Service Providers

We may employ third-party companies and individuals due to the following reasons:

- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

## Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

## Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

## Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we will immediately respond to take requisite action. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

## Data Retention and Storage

To enhance security measures and prevent fraud and abuse, the Service will store the email addresses of our users indefinitely. This practice is crucial for identifying and mitigating potential threats and ensuring the integrity of our service. The stored email addresses will be used exclusively for security-related purposes and service updates, and not for marketing or any unsolicited communication.

We understand the importance of minimizing data retention to protect user privacy. Users have the right to manage their data, including the deletion of non-essential information. To delete your non-essential data, you can utilize the tools provided within our service or contact our development team directly at [email protected]. Our team is dedicated to assisting you with your data management requests promptly and efficiently.

## Changes to This Privacy Policy

### Wed Jun 5, 2024

Added section 'Data Retention and Storage'
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# Khoj Inc. Terms of Service

**Last Updated: June 5, 2024**

If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Cover Page applies to your use of the Product.

This Agreement is between Khoj Inc. and the company or person accessing or using the Product. This Agreement consists of: (1) the Order Form and (2) the Key Terms, both of which are on the Cover Page below, and (3) the Common Paper [Cloud Service Agreement Standard Terms Version 1.0](https://commonpaper.com/standards/cloud-service-agreement/1.0/) (“Standard Terms"). Any modifications to the Standard Terms made in the Cover Page will control over conflicts with the Standard Terms. Capitalized words have the meanings or descriptions given in the Cover Page or the Standard Terms.

If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees to be bound by the terms and conditions of this Agreement.

## Cover Page

*Order Form*

**Cloud Service:** a platform which allows you to apply a large language model (LLM) to your personal data. It offers an open-source solution which you can self-host, as well as a managed solution which you can access online.

**Subscription Start Date:** The Effective Date

**Subscription Period:** 1 month(s)

**Non-Renewal Notice Period:** At least 30 days before the end of the current Subscription Period.

**Cloud Service Fees:** Section 5.2 of the Standard Terms is replaced with: Certain parts of the Product have different pricing plans, which are available at Providers [pricing page](https://github.com/sponsors/khoj-ai). Within the Payment Period, Customer will pay Provider fees based on the Product tier selected at the time of account creation and Customers usage per Subscription Period. Provider may update Product pricing by giving at least 30 days notice to Customer (including by email or notification within the Product), and the change will apply in the next Subscription Period. Modifying Section 5.1, fees are inclusive of taxes.

**Payment Period:** 5 day(s) from the last day of the Subscription Period

**Invoice Period:** Monthly

## Key Terms

**Customer:** The company or person who accesses or uses the Product. If the person accepting this Agreement is doing so on behalf of a company, all use of the word "Customer" in the Agreement will mean that company.

**Provider:** Khoj Inc.

**Effective Date:** The date Customer first accepts this Agreement.

**Covered Claims:**

- **Provider Covered Claims:** Any action, proceeding, or claim that the Cloud Service, when used by Customer according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else's intellectual property or other proprietary rights.

- **Customer Covered Claims:** Any action, proceeding, or claim that (1) the Customer Content, when used according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else'S intellectual property or other proprietary rights; or (2) results from Customer's breach or alleged breach of Section 2.1 (Restrictions on Customer).

**General Cap Amount:** The fees paid or payable by Customer to provider in the 12 month period immediately before the claim

**Governing Law:** The laws of the State of Delaware

**Chosen Courts:** The state or federal courts located in Delaware

**Notice Address:**

For Provider: [email protected]

For Customer: The main email address on Customer's account

## Attachments and Supplements

**Acceptable Use Policy:**

By using Khoj, you agree to the following terms and conditions:

1. **Appropriate and Legal Content**
You must not upload, post, or share content that is unlawful, harmful, defamatory, offensive, harassing, or otherwise objectionable. Content must not infringe upon the rights, privacy, or intellectual property of others. Do not engage in or promote any illegal activities, including but not limited to harassment, hate speech, discrimination, or cyberbullying.

2. **Privacy and Consent**
Always respect the privacy of others and seek permission when sharing content that features individuals other than yourself. Do not share personal or confidential information about yourself or others on the platform. Refrain from collecting, storing, or sharing personal information of other users without their consent.

3. **Misuse of Generative AI**
Do not use the generative AI to create or distribute false or misleading information. Do not engage in any activity that exploits, compromises, or abuses the generative AI for malicious purposes. Respect the intellectual property rights of the generative AI's output and use it only as intended.

4. **Moderation and Reporting**
We reserve the right to moderate, edit, or remove any content that violates this policy without prior notice. Users are encouraged to report any content or behavior that they believe violates this policy through our designated reporting channels. Users must comply with any additional instructions or guidelines provided by the moderators or administrators.

5. **Compliance with Applicable Laws**
Users must adhere to all applicable local, state, national, and international laws and regulations. We cooperate with law enforcement authorities when required and may disclose user information to comply with legal obligations.

6. **Consequences of Violations**
Violation of this Acceptable Use Policy may result in penalties, including but not limited to:
- Content removal
- Temporary or permanent suspension of user accounts
- Legal action for serious violations

7. **Data Storage and Retention**
To enhance security measures and prevent fraud and abuse, the Cloud Service will store your email address indefinitely. This practice is crucial for identifying and mitigating potential threats and ensuring the integrity of our service. The stored email addresses will be used exclusively for security-related purposes and service updates, and not for marketing or any unsolicited communication.

You have the right to manage your data, including the deletion of non-essential information. To delete your non-essential data, you can utilize the tools provided within our service or contact our development team directly at [email protected]

8. **Updates and Revisions**
We may update and revise this policy from time to time to adapt to changing circumstances. Users are responsible for staying informed about these changes.

### Changes to This Privacy Policy

#### Wed Jun 5, 2024

Added section 'Data Retention and Storage'

By using Khoj, you acknowledge and agree to abide by this Acceptable Use Policy. Failure to do so may result in the suspension or termination of your account. We encourage all users to report any violations or concerns promptly to ensure a safe and enjoyable environment for everyone. Thank you for being part of our community!

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