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docs: add important step regarding ses in bounces.md (#1907)
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Bounces seemingly aren't sent if this setting is only configured for the domain, needs to be configured for send-as email addresses also.
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bhartshorn authored Jun 22, 2024
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5 changes: 3 additions & 2 deletions docs/docs/content/bounces.md
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Expand Up @@ -79,11 +79,12 @@ If using SES as your SMTP provider, automatic bounce processing is the recommend
8. For both "Bounce feedback" and "Complaint feedback", use the following settings:
- SNS topic: `ses-bounces` (or whatever you named it)
- Include original email headers: `Enabled` (checked)
9. Bounce processing should now be working. You can test it with [SES simulator addresses](https://docs.aws.amazon.com/ses/latest/dg/send-an-email-from-console.html#send-email-simulator). Add them as subscribers, send them campaign previews, and ensure that the appropriate action was taken after the configured bounce count was reached.
9. Repeat steps 6-8 for any `Email address` identities you send from using listmonk
10. Bounce processing should now be working. You can test it with [SES simulator addresses](https://docs.aws.amazon.com/ses/latest/dg/send-an-email-from-console.html#send-email-simulator). Add them as subscribers, send them campaign previews, and ensure that the appropriate action was taken after the configured bounce count was reached.
- Soft bounce: `[email protected]`
- Hard bounce: `[email protected]`
- Complaint: `[email protected]`
10. You can optionally [disable email feedback forwarding](https://docs.aws.amazon.com/ses/latest/dg/monitor-sending-activity-using-notifications-email.html#monitor-sending-activity-using-notifications-email-disabling).
11. You can optionally [disable email feedback forwarding](https://docs.aws.amazon.com/ses/latest/dg/monitor-sending-activity-using-notifications-email.html#monitor-sending-activity-using-notifications-email-disabling).

## Exporting bounces

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