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add FAQ to support page #1459

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38 changes: 37 additions & 1 deletion docs/support.md
Original file line number Diff line number Diff line change
@@ -1,4 +1,40 @@
Support
# Support
=======

- [General](#general)
- [FAQ](#faq)
- [too many notifications in home assistant](#too-many-notifications-in-home-assistant)

## General

If you need help, check out our [forum](https://github.com/lbbrhzn/ocpp/discussions) or submit an [issue](https://github.com/lbbrhzn/ocpp/issues).

## FAQ

### too many notifications in home assistant

The OCPP sends a notification when the charger is rebooted. This can be due to a bad network connection. The notifications can be managed with automations in home assistant. (see https://github.com/lbbrhzn/ocpp/discussions/938)

Example:

```
trigger:
- platform: persistent_notification
update_type:
- added
notification_id: ""
condition:
- condition: template
value_template: "{{ trigger.notification.title | lower == \"ocpp integration\" }}"
action:
- delay:
hours: 0
minutes: 10
seconds: 0
milliseconds: 0
- service: persistent_notification.dismiss
data:
notification_id: "{{ trigger.notification.notification_id }}"
mode: parallel
max: 10
```