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# Receiving Support | ||
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## Troubleshooting your Compliance Report | ||
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To receive support for interpreting your compliance report, please write to [`[email protected]`](mailto:[email protected]). | ||
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<div class="alert alert-warning" role="alert"> | ||
**Do not send private or sensitive information to this address.** | ||
Support is staffed by volunteers, including helpers who are not employed by the University of Göttingen. | ||
Expect that your message may be circulated widely. | ||
</div> | ||
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This email is backed by a mailing list hosted at [GWDG mbH Göttingen](http://gwdg.de), the IT service provider of the University of Göttingen. | ||
Learn more about their processing of your data by reading the [GWDG's privacy notice](https://www.gwdg.de/privacy-notice). | ||
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<div class="alert alert-info" role="alert"> | ||
<strong>German-speakers welcome.</strong> | ||
Support is offered in both english and german. | ||
</div> | ||
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We're always looking for volunteers with metadata experience to help users. | ||
Write us and we'll add you to the list. | ||
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## Technical Support | ||
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If you have found a technical issue with the software, please file an [issue on GitHub](https://github.com/subugoe/metacheck). |
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